Restart and Factory Data Reset for TrueID TV

Power On-Off: standby Mode

  • Press Power button on remote control 1 time to power off and in Standby mode (not Shutdown)
  • Press Power button on remote control 1 time again to power on

Power On-Off: Shut Down (by remote control)

  • Press and hold Power button on remote control until find a Popup then choose Power off
  • A popup on screen shows (Shutting down)
  • Press Power button on remote control 1 time to Reboot 

Turn On-Off by Power button

  • Press Power button 1 time to turn off
  • Press Power button on remote control 1 time to turn off and screen will start rebooting

Restart

  • Restart via remote control
    • Press and hold Power button on remote control until find a Popup to (Restart)
    • A popup on screen shows (Shutting down)
    • Screen will start rebooting
  • Restart via menu on screen
    • While being at Live TV, press Home button on remote control
    • At Home screen, press Up and then Right button to Setting (Gear sign)
    • Select (About) and then OK
    • Select (Restart) and then OK
    • Select (Restart) and then OK
    • A popup on screen shows (Shutting down)
    • Screen will start rebooting

Factory Data Reset

  • While being at Live TV, press Home button on remote control
  • At Home screen, press Up and then Right button to Setting (Gear sign)
  • Select (Storage & Reset) and then OK
  • Select (Factory data reset) and then OK
  • Select (Factory data reset) and then OK
  • Select (Erase Everything) and then OK
  • On screen shows (Factory data reset)
  • Reboot process and then it’ll return to Get started screen