TrueMove H

Set up and use Wi-Fi .@ TrueMove H

  • How to auto connect Wi-Fi, select network name “ .@ TrueMove H” (for postpaid customers)
  • Auto log-in is suitable for those who have Unlimited Wi-Fi package (Unlimited)
  • Those who don’t have Unlimited Wi-Fi package or having Limited Wi-Fi package, they will be charged for Wi-Fi service 1 Baht/ minute
  • Remarks: In case the customer wishes to disconnect .@ TrueMove H
    • iOS: select .@ TrueMove H, then press i and turn off Auto Join (on/off WiFi usage again)
    • Android: select .@ TrueMove H, press and hold it to Forget this Network

Customers with iOS Version 10.3.1 or later

  1. Go to Settings, select Wi-Fi
  2. Search for network name “ .@ TrueMove H” , you can use TrueMove H Wi-Fi immediately *if device requests for Username and Password, check whether iOS Version lower than Version 10.3.1, if yes, update Software version first*
  3. If iOS Version less than 10.3.1, you can set up by using Username and Password
    -  Enter Username and Password then press Join (if no Username and Password, dial *871*4#, system will send Username and Password via SMS)
    -  Press Trust, Wi-Fi service is ready to use

Customers with Android Version 2.1 or later

  1. Go to Settings, select Wi-Fi
  2. Search for network name “ .@ TrueMove H” and select it

  3. Select EAP method > SIM (slide to the top to choose EAP method)
  4. Press CONNECT
  5. If the device is not compatible with SIM card, set up by using Username and Password (if no Username and Password, dial *871*4#, system will send Username and Password via SMS)

    -  Select EAP method : PEAP

    -  Enter Username in Identity and the Password

    -  Press CONNECT

For Windows Phone auto login by using EAP SIM

  1. Go to Settings, select Wi-Fi
  2. Turn Wi-Fi On
  3. Press and hold SSID .@ TrueMove H then set EAP Method : SIM
  4. Truemove H Wi-Fi service is ready to use

For Windows Phone auto login by using Username and password (EAP CERT)

  1. Go to Settings, turn Wi-Fi On then connect SSID .@ TrueMove H
  2. Press Yes
  3. Enter Username and Password of TrueID for auto setting. If don’t know, dial *871*4# to get the password
  4. Once connected, Wi-Fi network will appear on screen

Remarks: In case the customer would like to disconnect .@ TrueMove H

  • iOS: select .@ TrueMove H, then press i and turn off Auto Join (on/off WiFi usage again)
  • Android: select .@ TrueMove H, press and hold it to Forget this Network