DID YOU KNOW
“More Convenient, Save Time, Data Security with Password Protection, certified by Revenue Department Regulation” You will receive True e-Tax Invoice / e-Receipt after payment has been made.”
VDO How to solve the Wi-Fi signal to cover the use area
VDO How to choose the right WiFi channel
VDO 3 ways to fix the problem if there is no internet signal
How to solve problems Cannot open website.
How to make your Modem work efficiency
How to distribute WiFi signal to cover and accessories to help spread WiFi signal
How to solve the problem of unable to use the internet.
Bill & Payment
What is True e-Tax Invoice / e-Receipt?
FAQ about True e-Tax Invoice / e-Receipt
How to view True e-Tax Invoice / e-Receipt
How to view e-Bill
What is True e-Bill service?
What's True e-Bill service and how to apply it?
TrueOnline Payment Channel
Example of True Online Invoice - Normal Bill
Example of True Online Invoice - Changing Package
Example of True Online Invoice - First Bill Image
How to view billing cycles for TrueOnline customers
Steps to pay True Online Service Usage via Krungthai NEXT
Steps to pay True Online Service Usage via K-Plus
Steps to pay TrueMove H and True Online Service Usage via iBanking
Steps to pay True Online Service Usage via SCB Easy
Example of True Online Invoice for Internet + Fixedline Plus
Packages & Services
Modem & Router Settings
Basic troubleshooting for low speed Internet
Low speed internet can be caused by one of the following factors;
- Internal wiring
- If there is more than 1 phone line connection and splitter is not used, the hi- speed Internet signal may be disturbed.
- Substandard or damage wire or the wire is smaller than 0.5mm.
- Substandard splitter
- External wiring
External wiring is the wiring from the drop box at your house to the Digital Subscriber Line Access Multiplexer (DSLAM). If this is the cause, you cannot fix it yourself.
- Bad weather at that time e.g. heavy rain
- Damage wire
- Too long distance between your house and DSLAM
Note: The factors mentioned may also cause drop out and ADSL light keeps blinking
- The number of users using the service at that time
Usually there are lots of users between 6 pm.-9 pm. During such period the internet Broadband is shared, so when lots of users are downloading large files at the same time, this may slow down the speed.
- Internet Sharing on the same LAN line
Increased usage, files download, opening streaming web or there is Bit torrent program being used. For faster speed you should close the bit torrent program.
- Media usage on wireless
If the signal strength for wireless is low, wait until the signal strength is good or excellent.
- Virus, Spyware, Adware
Computer virus not only causes the computer's data damage, it also makes the computer slow and affects the internet's data transmission. So Anti Virus program should be checked and upgraded often.